Recognizing Blind Spots
The phrase “blind spot” may initially bring to mind the words used to describe the area around a car that is out of your line of vision and cannot be directly observed by the driver of a vehicle.
A personality blind spot is very similar. I like Claudia Shelton’s definition; “Blind Spots are those personal habits that we can’t see about ourselves that everybody else can see.”
This definition may bring to mind someone you know who has irritating habits in the way they talk, eat, dress or simply a personality trait that is holding them back in relationships. In most cases these people are not aware of these habits.
I recall an older gentleman who approached me at a speaking event and simply asked. “Why do I repel people?” He knew it was happening but he did not know why.
In sales, it is crucial that you become aware of your blind spots in order to maximize your effectiveness. The best way to do this is ask someone you trust to critique your presentation. Ask them to give you honest feedback and suggestions for improvement.
You can also have someone ride along with you during calls to watch you live in front of a prospect. This can be very effective since what works in practice can be more challenging in a face-to-face encounter.
I have heard many stories about someone repeating the same irritating phrase during a presentation while the people watching tallied on their notepads.
One person lost an opportunity with a prospect because he overused the phrase, “Are you with me?” All it did was irritate the prospect and insinuate that he was not able to keep with up with his dazzling presentation.
It is important to become aware of these personal habits that can derail our success and hinder us in our relationships.
First, you have to be open to hear the good and the bad. This comes from having an attitude of wanting to learn and improve. Next, find someone you trust and respect to help you recognize and overcome these habits.
I also learned a lot about myself when I took the D.i.S.C. Personality Assessment. I use these assessments to enhance my coaching and they can help uncover blind spots. I would encourage you to take one for yourself if you have not done so.
Being self aware of both our strengths and weaknesses is the best way to increase your chances of success in relationships.
What is the most irritating habit that you have observed? Please add your answer below.
Have a great week!
Pierce