Are You Memorable…In a Good Way?

Lesa and I just arrived home from the No More Mondays Cruise with Dan and Joanne Miller and several other speakers and guests. There were many great moments and we made some new friends. I would like to tell you about one of these moments.

On Tuesday we arrived in San Juan Puerto Rico and left the ship to explore this historic city. While we were leaving the ship we were bombarded with offers to tour the area. As our group gathered to discuss a plan, we were approached by a very polite man named Victor.

Victor did such a great job that he was a topic of discussion during the remainder of the cruise. When I spoke to the group on Saturday, I used Victor as an example because he did everything with excellence.

The first thing he did was set us at ease. He told us the price and how it compared with his competition. He also told us that we did not have to pay until after the tour and if we were not satisfied with the tour, we did not have to pay. How could we lose?

For the next hour and a half we were educated on a wide range of facts about the city. Victor was fun, entertaining and educational. We all received so much more than we expected. Everyone in our group gladly paid his asking price and more as we exited the bus.

In a nutshell, he set us at ease, over delivered what he promised and was paid well for his effort. Many times we remember and share the bad experiences. Victor made our experience memorable in a very good way. This is selling at its very best.

We can all learn a lot from Victor.

Have a great week!

Pierce