All Episodes
Episodes
The Serendipity of Doing Business Right
When you are in business, sometimes things go wrong. A delivery is delayed or arrives damaged or the product or service may not meet the customer’s expectations. It has been my experience that it is not the problem...
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The Core of Your Values
I have heard it said that if you don’t stand for something…you will fall for anything. When was the last you were challenged on what you believe or value? I heard business coach Chuck Bowen ask a group of...
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Honest and Sincere Appreciation
I was recently asked if our current generation of young people are learning good communication skills. I told her honestly that unless parents teach it at home or they seek these skills on their own, they may not...
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Selling Yourself
I have often used the analogy of a well executed job interview as a parallel to an effective sales process. Most people will agree that during a job interview, the product is you. I want to add that you are always a...
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Overnight Success
I live just south of Nashville Tennessee where many aspiring musicians come to pursue their dreams of success in the music business. When the public first hears the name of an up and coming star they are sometimes...
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Did my son just quote Dale Carnegie?
There are few things more beneficial to having successful relationships than learning good communication skills. Effective communication is a learned skill. My professional life was changed twenty-eight years ago in...
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Challenged and Inspired
My younger son served as an intern at our church this summer working in the children’s ministry. The staff invited families of the eleven interns to a dinner to thank them and celebrate the end of a great summer. I...
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Great Expectations
Before your imagination takes you to the Charles Dickens tale of the orphan Pip and his adventures with Miss Havisham and Estella, let me simply state that we all have expectations of the people we interact with....
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Will They Miss You?
Face it, there are some people we connect with and really like and others just seem to rub us the wrong way. Which one are you and is it under your control? Recently I spoke to a person in an office where they receive...
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The Five Predictors of Success
I speak to a lot of people who are working to improve their existing business or start up a new one. This is one of my favorite topics and it is one of the many reasons I decided to become a sales coach. As I listen...
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Walk Away Power
I have heard this phrase used in business and sales to describe a relationship with an undesirable client who may not be worth the continued investment of your time. I believe it can benefit you in many other areas of...
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Selling Ice To Eskimos
This phrase falls in line with a multitude of sayings people have created to portray a great salesperson. I understand this is considered a form of flattery and is meant to say that a person has mastered the art of...
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